The mediating role of Green Human Resource Management and Environmental Outcomes in the relationship between Corporate Social Responsibility and Performance

Background and purpose: Today, corporate social responsibility and green human resource management are linked as two basic concepts in management literature. Although so far, numerous researches have been developed in both fields in parallel, it is necessary to investigate the relationship between both concepts and their impact on environmental outcomesand corporate performance more deeply. Therefore, the purpose of the study is to investigate the impact of corporate social responsibility on company performance, considering possible mediation; Green human resource management and environmental outcomes were considered.

Research method:Data were collected by distributing and completing online 420 seven-choice Likert standard questionnaires with 34 items in hotels with more than 50 employees and hree-star category or higher in Isfahan and analyzed using the method of structural equations based on variance (partial least squares).

Findings: Corporate social responsibility has a direct and significant effect on the performance of Isfahan's hotel industry. Also, indirectly and with two mediating variables of green human resource management and environmental outcomes, corporate social responsibility has a positive and significant effect on the performance of Isfahan's hotel industry. Examining and comparing the direct and indirect effects shows that with the two mediating variables of green human resource management and environmental outcomes, the impact of corporate social responsibility on performance decreases from 0.321 to 0.128.

Conclusion: By improving the management of green human resources and environmental outcomes, organizations help their human resources to be proud of their company's role in protecting the environment.



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